How to Book a Continence Assessment
Book a continence assessment with a tertiary-qualified continence nurse in three simple steps. Telehealth Australia-wide, in-home in select areas. Backed by 5 to 7 hours of clinical time per assessment.
This page walks you through the full continence assessment process from first contact to final report, so you know exactly what to expect. Ready to book now? Use the buttons below or call 1300 182 273. New to continence assessments? Read what is a continence assessment first, then come back here to book.
Or call us on 1300 182 273
- Tertiary-qualified continence nurses
- Post graduate qualified in Continence
- 5 to 7 hours clinical time
- NDIS-ready reports
- Australia-wide
The three steps
Book online in 2 minutes
Complete our online referral form below, or call 1300 182 273. No GP referral is needed to book a continence assessment. Support coordinators, plan managers, and family members can all book on behalf of a participant.
Meet your qualified continence nurse in-home or via telehealth
A tertiary-qualified Continence Nurse Specialist visits your home or connects via secure video. The appointment takes 60 to 90 minutes and is conducted with dignity and respect.
Get your NDIS-ready report in 10 business days
Receive a comprehensive continence management plan, ready for NDIS plan reviews, Support at Home (formerly Home Care Packages) reviews, funding applications, and handover to your care team.
Every continence assessment reflects 5 to 7 hours of total clinical time per participant. Read below for the full breakdown.
What happens behind the scenes
The three steps above are what you experience directly. Behind those steps sit seven clinical stages that together make up a complete continence assessment. This is what a tertiary-qualified continence nurse delivers over 5 to 7 hours of total clinical time per participant. Some providers deliver a continence assessment in 3 to 4 hours; that shorter timeframe leaves less room for the clinical depth a complete assessment requires.
The seven stages
Stage 1
Referral and intake
Your referral is received and reviewed. We confirm your contact details, preferred assessment format, and the funding pathway that applies, then assign you a tertiary-qualified continence nurse. No GP referral is needed to book a continence assessment.
Stage 2
Health history review
Your nurse reviews your health history, current medication, relevant reports, and your NDIS or Support at Home context before the appointment. This preparation is part of the clinical time behind every continence assessment.
Stage 3
The continence assessment appointment
You meet your qualified continence nurse in-home or via secure telehealth. The 60 to 90 minute appointment reviews bladder and bowel function, daily routines, product use, and the practical support you need, all conducted with dignity and respect.
Stage 4
Clinical analysis
After the appointment, your nurse analyses the information gathered. This is where your bladder and bowel history is brought together with your daily routines and funding context to shape a personalised plan.
Stage 5
Management plan drafting
Your registered nurse drafts a personalised continence management plan. It covers recommended products and equipment, strategies for day to day management, a review schedule, and clear, practical next steps.
Stage 6
Clinical review
Your draft plan is checked by our clinical review team against current best practice. This quality assurance step is one of the reasons a complete continence assessment takes the full clinical time it does.
Stage 7
Final report and handover
Your NDIS-ready report and management plan are finalised and delivered within 10 business days. They are formatted for NDIS plan reviews, Support at Home reviews, funding applications, and handover to your care team, GP, or support coordinator.
Every complete continence assessment is powered by 5 to 7 hours of clinical time. This is what allows your nurse to deliver a thorough, personalised continence management plan and NDIS-ready report that your care team can act on with confidence.
Who the continence assessment process is for
The booking process is designed to be simple for participants, families, and professionals who book on someone's behalf. You can arrange a continence assessment for yourself, for a relative, or for a client.
NDIS participants and families
For people wanting to access continence funding through their NDIS plan. We confirm the funding pathway and prepare the assessment and documentation.
Support coordinators and plan managers
For professionals booking continence assessments across a caseload. Clean, NDIS-ready reports and transparent billing, delivered within 10 business days.
Aged care and Support at Home
For older Australians and their providers. Assessments coordinated with Support at Home planning and structured reporting for plan reviews.
Allied health and GPs
For clinicians making continence referrals. A trusted registered nurse partner delivering clinically robust assessments, fast.
Book your continence assessment
Choose a free 15-minute chat or book your full continence assessment now. We confirm every booking within one business day.